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Frequently Asked Questions

Q:  I am looking for a list of companies in a particular industry/sector.
  Contact details of all our member companies are available in our Business Directory. Enter the name of the business, or keywords relating to the business, in the search box at the top of the page. Please note that our directory consists of Chamber member companies only. The Useful Contacts section also contains a list of key organization, associations and bodies.

Q:  I am looking for a list of BEE rated companies.
  Member companies who have supplied copies of their BEE verification certificates can be identified by the Bee Logosymbol next to their listing in the Business Directory.  The BEE filter option appears once drilled down to company level, be it searching for all companies in a certain category, or searching for all companies using a keyword (or no keyword, thus displaying all companies).

Q:  How can I verify the authenticity of a company?
A:  The Johannesburg Chamber of Commerce and Industry have a department dealing with nationwide company verifications, this is not a service offered by Nelson Mandela Bay Business Chamber. Please contact the JCCI direct to find out further details, including costs, on the verification services which they offer:  charmain@jcci.co.za, +27 11 726 5300

Q:  Who do I contact regarding customer complaints?
  It is the National Consumer Commission’s (NCC) mandate to administer the Consumer Protection Act No 68 of 2008.  A complaint form can be downloaded from their website.  The NCC’s contact details are: Tel: 0860 266 786, Fax: 0861 515 229, Email: NNetshitomboni@thencc.co.za

Q:  Can I register a company name or trademark with the Chamber?
  No, the Companies and Intellectual Property Commission’s main function is the Registration of Companies, Co-operatives and Intellectual Property Rights (trademarks, patents, designs and copyright) and maintenance thereof.  CIPC (formerly CIPRO) is also the organization to be contacted to obtain statistics on openings/closures of companies both locally and nationally.  The Commissions contact details are: Call Centre 086 100 2472, International Tel +27 12 394 9973, Fax Number: 086 517 7224, International Fax: +27 12 394 1015, Email: info@cipc.co.za

Handy contact numbers for your business

Electricity Disconnections / Re-connections: reconnections@mandelametro.gov.za or phone 041 506 7230/33/36 OR 041 506 7217

Burst pipes: 0800 20 50 50 (toll free)

Sewerage (Blocked drains): 041 506 2418

Roads and Storm water: 041 506 2428

Disaster Management/Fire: 0800 20 50 50 (toll free)

Traffic Emergency: 041 585 1555

Illegal Dumping: 041 506 2833

Water restriction enquiries: 041 506 2347/041 506 2139/ email: waterrestrictions@mandelametro.gov.za

Water Services Operation Centre: 0800205050/ waterleaks@mandelametro.gov.za