The Business Intelligence Hub
EMPOWER & LEAD

Rooted on our strategic priorities of Leading a world class port city and investment destination, Empowering small businesses and Growing our membership engagement and value, the Business Intelligence Hub seeks to effectively and efficiently promote trade and investment in Nelson Mandela Bay, and to develop initiatives targeted at developing a cohort of sustainable and growing small businesses.

The Business Intelligence Hub is twofold; firstly it offers Trade and Investment interventions dedicated at attracting both new and retaining existing business in Nelson Mandela Bay. To achieve this mandate, the Chamber has established the Investor’s forum – a platform where decision makers and captains of industry largely from national and multinational companies in NMB meet on quarterly basis to discuss and review the concerns of investors, which in turn provides direction to the Chamber’s enabling environment interventions and key projects. Furthermore, the Chamber gathers business intelligence (data and information) on economic conditions of NMB and its related sectors, opportunities and threats designed to inform and assist member companies and investors on their decision making processes. Businesses can use this crucial information to gain insightful understanding from both historical and present-day data. The intelligence further provides direction to the Chamber on our various lobbying interventions to ensure we proactively respond to the ever-changing business environment and conditions.

The Business Intelligence Hub further offers strategic and key Entrepreneurship Service interventions. These include the following:

The Entrepreneurship Desk

The Entrepreneurship Desk

The Entrepreneurship desk acts as a single contact where small business growth and sustainability interventions are housed. These include pro bono one on one advisory support; access to market; entrepreneurial skills development; access to finance; Business to Business linkages among others. The Desk further drives awareness of existing developmental opportunities in the entrepreneurial ecosystem and connects small businesses with key strategic stakeholders.

Enterprise Development Programme

Enterprise Development Programme

The Chamber partnered with the Eastern Cape Development Corporation (ECDC) for the Eastern Cape Enterprise Development Programme. Launched in 2014, the ED programme seeks to respond to critical factors that largely contribute to business stagnation and failure, often, may be attributed to avoidable mistakes and problems faced by MSMEs. These include but not limited to the lack of entrepreneurial skills to sustain the business; lack of access to appropriate technology; limited or lack of access to resources; limited access to local and international markets; unsteady institutional capacity, lack of management skills and training, and most importantly finance. Between the period of 2014 – 2021, over 218 MSMEs have benefited from taking part in the eight phases of the programme, with 162 being supported between 2023 to 2026.

Eastern Cape Exporter Development Programme

Eastern Cape Exporter Development Programme

The EXD programme is intended to equip Eastern Cape based MSMEs that have export potential with the knowledge and skills needed for effective and successful participation in international trade, and ultimately to increase the number of Eastern Cape companies engaged in sustainable, profitable exporting. The programme aims to address the key constraints that companies face before entering the export market. Launched in 2018, the programme has upskilled 49 exporters to date with many participating in the export market.

The Empowerment Network

The Empowerment Network

The Empowerment Network is platform where business and professionals are able to meet, connect, network, discuss issues of common interest, form partnerships and collaborations, and collectively lobby for the betterment of the Nelson Mandela Bay. The Empowerment Network consists of three distinct sub networks; namely the Connect Network, the Mentorship Network and the Women Empowerment Network.

Trade and Investment Desk

Trade and Investment Desk

The Trade and Investment Desk actively markets Nelson Mandela Bay as a destination of choice for investments to potential investors, including national and international companies, while actively supporting existing investors through interventions designed to create an enabling environment where business can thrive The core objectives and focus areas of the Desk encompass investment destination marketing under the theme of Bay of Opportunity; economic research and data availability; inward and outbound buyer delegations; international trade exhibitions; and international Business to Business linkages